Do Not Sell or Share My Personal Information

This page explains how Altera Flooring LLC ("Company," "we," "our," or "us") handles requests to opt out of the sale or sharing of personal information, targeted advertising, and profiling, and how you can submit such a request.

Our website provides information about our services and allows visitors to contact us and request service estimates. We do not sell products or process online purchases or payments through this website.

1. We Do Not Sell Personal Information for Money

We do not sell the personal information of website visitors or customers to third parties for monetary payment.

We do not use personal information for profiling in furtherance of decisions that produce legal or similarly significant effects.

2. Sharing for Advertising and Analytics

With your permission, our website may use optional analytics cookies and advertising cookies. These technologies may allow service providers to receive information such as your IP address, device and browser information, pages visited, and whether you submitted an inquiry after viewing an advertisement.

Under some state privacy laws, including the Virginia Consumer Data Protection Act, allowing such technologies to process information for targeted advertising may be considered a "sale" or "sharing" of personal information, or processing for targeted advertising.

Optional analytics and advertising cookies are off by default and are used only if you allow them through our Cookie Banner or Cookie Settings.

3. Your Right to Opt Out

Depending on your location and applicable law, including the Virginia Consumer Data Protection Act for Virginia residents, you may have the right to opt out of:

• The sale of your personal information.
• The processing of your personal information for targeted advertising.
• Profiling in furtherance of decisions that produce legal or similarly significant effects.

We honor opt-out requests from all website visitors, regardless of where they live.

4. How to Opt Out

You can opt out in any of the following ways:

• Use the "Opt out on this browser" button above. This turns off optional analytics and advertising cookies on this browser and device.
• Select "Reject Optional" in our Cookie Banner, or turn off the analytics and advertising categories in Cookie Settings, available through the link in the website footer.
• Send an opt-out request by email to contact@alteraflooring.com.
• Call us at (810) 877-2531.

An opt-out made through the button or Cookie Settings applies to the browser and device you are using. If you use other browsers or devices, please repeat your choice there, or contact us by email or phone so we can apply your request to information associated with you.

5. Global Privacy Control

If your browser sends a Global Privacy Control (GPC) signal, we treat it as a valid request to opt out of the sale of personal information and targeted advertising for that browser. Optional analytics and advertising cookies remain off while the signal is present, and we do not ask you to confirm the signal.

6. Authorized Agents

You may designate an authorized agent to submit an opt-out request on your behalf. We may ask the agent for written permission signed by you, where permitted by applicable law.

7. Verification and Response Time

We do not require you to create an account to opt out. Opt-out requests do not require identity verification, but we may ask for information reasonably necessary to locate records associated with you when you contact us by email or phone.

We act on opt-out requests as soon as reasonably possible and within the timeframes required by applicable law. Under the Virginia Consumer Data Protection Act, we respond to requests within 45 days of receipt. Where reasonably necessary, this period may be extended by an additional 45 days, in which case we will inform you of the extension and the reason for it.

8. No Discrimination

We will not deny services, charge different amounts, or provide a different level of service because you exercised your privacy rights.

9. Appeals

If we decline to take action on your request, we will explain why. You may appeal our decision by replying to our response or by emailing contact@alteraflooring.com with the subject line "Privacy Appeal." We will respond to your appeal within the timeframe required by applicable law and explain the outcome in writing.

If your appeal is denied, you may contact the Virginia Attorney General with a complaint.

10. Related Policies

For more information about how we collect, use, and protect personal information, please review our Privacy Policy and Cookie Policy.

11. Contact Information

If you have questions about this page or wish to submit an opt-out request, please contact:

Altera Flooring LLC
Address: 2116 Quaker Pl, Chesapeake, VA 23325, United States
Phone: (810) 877-2531
Email: contact@alteraflooring.com