Cookie Policy

This Cookie Policy explains how Altera Flooring LLC ("Company," "we," "our," or "us") uses cookies and similar technologies when you visit our website.

Our website provides information about our services and allows visitors to contact us, submit inquiries, and request service estimates.

Our website is intended for informational and inquiry purposes. We do not sell products or process online purchases or payments through this website.

This policy explains what cookies are, how they may be used on our website, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files that websites may store on your computer, smartphone, tablet, or other device when you visit them.

Cookies can help websites function correctly, remember certain preferences, maintain security, and provide a more consistent browsing experience.

Some cookies are temporary and expire when you close your browser, while others may remain on your device for a longer period.

Cookies may serve different purposes depending on a website's features and technical configuration.

2. How We Use Cookies

Our website may use cookies and similar technologies to support its operation, functionality, and security.

Depending on the features enabled on our website, cookies may help with:

• Maintaining essential website functionality.
• Supporting website navigation.
• Protecting against unauthorized access and misuse.
• Remembering necessary website preferences.
• Supporting the operation of contact forms and security features.
• Remembering cookie preferences selected by visitors.

We use cookies only for purposes consistent with our website functionality, this policy, and applicable legal requirements.

3. Types of Cookies

Strictly Necessary Cookies

Strictly necessary cookies support essential website functions, including security, basic functionality, and the operation of necessary website features.

Depending on the technical configuration of our website, these cookies may be used to:

• Maintain necessary website sessions.
• Support essential security measures.
• Remember important website settings.
• Enable certain website functions.
• Store cookie preference selections.

These cookies are necessary for the relevant functionality and cannot be disabled through our Cookie Settings panel.

You may be able to block them through your browser settings, although doing so may affect certain website features.

Optional Cookies

Certain website features or services may involve optional cookies.

Where optional cookie categories are available, their purposes and available controls are presented through our Cookie Settings panel.

Visitors can manage applicable preferences through the controls provided on our website.

Optional cookies are handled in accordance with applicable privacy requirements and the choices available to visitors.

4. Information Processed During Website Visits

When you visit our website, certain technical information may be processed by our hosting infrastructure, website systems, or security services.

Depending on the website configuration, this information may include:

• IP address.
• Browser type and version.
• Device and operating system information.
• Requested web pages.
• Date and time of access.
• Technical error information.
• Security-related events.

This information may be processed to maintain website functionality, diagnose technical issues, and protect against unauthorized activity.

Not all technical information is collected through cookies. Some information may be processed through standard server operations.

For additional information about how personal information is handled, please review our Privacy Policy.

5. Session and Persistent Cookies

Cookies generally fall into two categories.

Session Cookies

Session cookies are temporary and generally expire when you close your browser or end your browsing session.

They may support necessary website functions during an active browsing session.

Persistent Cookies

Persistent cookies may remain on your device after you close your browser.

Their duration depends on their purpose and configuration.

Persistent cookies may be used to remember certain settings or preferences between visits.

The specific cookies and their retention periods depend on the functionality and services enabled on our website.

6. Third-Party Services

We may use third-party service providers to support website hosting, security, maintenance, communication, and technical operations.

These providers may process information necessary to deliver their services.

Certain third-party services may use cookies or similar technologies depending on the functionality implemented on our website.

Where applicable, the use of these technologies is subject to relevant privacy requirements and available visitor controls.

Additional information about how personal information may be shared with service providers is available in our Privacy Policy.

7. Managing Your Cookies and Preferences

Our website provides a Cookie Banner and a Cookie Settings panel through which visitors can review available cookie categories and manage applicable preferences.

The Cookie Banner includes the following options:

Accept All

This option allows visitors to accept available optional cookie categories, where applicable.

Reject Optional

This option allows visitors to reject available optional cookies while retaining cookies that are strictly necessary for website functionality.

Cookie Settings

This option opens the Cookie Settings panel, where visitors can review cookie categories and manage available preferences.

Visitors can access Cookie Settings through the Cookie Banner or by selecting the "Cookie Settings" link in the footer of our website.

When additional cookie categories are available, visitors may manage those categories through the provided controls.

Strictly necessary cookies cannot be disabled through the Cookie Settings panel.

Cookie preferences may be stored to remember your selections and avoid displaying the Cookie Banner unnecessarily during subsequent visits.

You may return to Cookie Settings at any time to review or change available preferences.

8. Browser Cookie Controls

In addition to the controls available on our website, most web browsers allow users to manage cookies through browser settings.

Depending on your browser, you may be able to:

• View cookies stored on your device.
• Delete existing cookies.
• Block certain cookies.
• Restrict cookies from specific websites.
• Configure how cookies are handled.

Please note that restricting necessary cookies may affect the availability or functionality of certain website features.

For more information about managing cookies, please consult your browser's help documentation.

9. Privacy Preferences and Opt-Out Requests

We respect the privacy preferences of our website visitors.

You may contact us to request information about how your personal information is processed or to exercise applicable privacy rights.

Where processing is based on consent, you may withdraw that consent through the available website controls or by contacting us, as appropriate.

Where applicable law provides additional rights to opt out of certain uses or disclosures of personal information, we will process eligible requests in accordance with those requirements.

You may contact us to:

• Request information about cookies and website technologies.
• Ask questions about how technical information is processed.
• Request access to personal information where permitted by law.
• Request correction or deletion of personal information where applicable.
• Withdraw consent for optional processing, where consent has been provided.
• Exercise other applicable privacy rights.

For additional details, please review our Privacy Policy.

10. Data Protection and Security

We take reasonable measures to protect information processed through our website.

These measures are intended to help prevent unauthorized access, disclosure, alteration, or misuse.

Additional information about how we collect, use, retain, and protect personal information is available in our Privacy Policy.

11. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in website functionality, technical services, privacy practices, or applicable legal requirements.

Any updates will be published on this page with a revised "Last updated" date.

We encourage visitors to review this page periodically.

12. Contact Information

If you have questions about this Cookie Policy, our website practices, or your privacy preferences, please contact:

Altera Flooring LLC
Address: 2116 Quaker Pl, Chesapeake, VA 23325, United States
Phone: (810) 877-2531
Email: contact@alteraflooring.com

You may use the contact information above to request additional information or submit a privacy-related inquiry.